Write a Refund Application Letter and Email

Writing a e-mail application for refund of mobile purchase and advance payment letter. Format and samples are provided below.

1. Write a application for refund mail format.

Subject: Request for Refund of Mobile Phone Purchase – Order #12345

Dear Customer Support Team,

I hope this email finds you well. I am writing to request a refund for my recent purchase of the Samsung Galaxy S21, order number #12345, placed on January 10, 2025. Unfortunately, I am dissatisfied with the product due to its defective screen which has started flickering within a week of usage.

Below are the details of the transaction for your reference:

• Order Number: #12345
• Product Name: Samsung Galaxy S21
• Date of Purchase: January 10, 2025
• Amount Paid: ₹45,000
• Mode of Payment: Credit Card (HDFC Bank)

I kindly request a full refund of the amount paid as per your refund policy. Please let me know if you require any further details or documents to process this request.

I appreciate your prompt attention to this matter and look forward to your response.

Thank you for your understanding and cooperation.

Best regards,
Rahul Sharma
9876543210
123, Sector 15, Delhi, Uttar Pradesh
rahul.sharma@email.com

2. Write a request letter for refund of advance payment.

Rahul Sharma
123, Sector 15, Meerut
Uttar Pradesh, 201301
rahul.sharma@gmail.com
9876543210
January 21, 2025

To,
The Manager
Tech Solutions Pvt. Ltd.
Building No. 12, Industrial Area
Meerut, Uttar Pradesh, 201307

Subject: Request for Refund of Advance Payment

Dear Sir/Madam,

I hope this letter finds you well. I am writing to formally request the refund of the advance payment made for the website development service on January 10, 2025. Due to unforeseen circumstances, I am unable to proceed with the planned service and would like to request the refund of the advance amount of ₹15,000 paid.

Below are the details of the payment:

• Payment Amount: ₹15,000
• Date of Payment: January 10, 2025
• Mode of Payment: Bank Transfer (HDFC Bank)
• Transaction Reference Number: 1234567890

I kindly request you to process the refund at the earliest. I would appreciate it if you could confirm the status of my refund and any further steps required from my side.

Thank you for your understanding and cooperation. Please feel free to contact me at 9876543210 or rahul.sharma@gmail.com for any further details.

Looking forward to your prompt response.

Sincerely,
Rahul Sharma