Apology letter Format Example

Sample letter and format of Apology letter for delivery of damaged product, for delay in supply of garments and missing to mark attendance.

1. Write a formal apology letter for Delivery of Damaged Product.

Subject: Apology for Delivery of Damaged Product

Dear Rekha,

I hope this message finds you well. We are writing to sincerely apologize for the damaged product you received in your recent order with us. We understand how disappointing this must be and deeply regret the inconvenience this has caused you.

We strive to ensure that all products are delivered in perfect condition, but in this instance, we have fallen short of our standard. Please be assured that this is not reflective of the quality of service we aim to provide.

We are investigating the cause of this issue to ensure that this does not happen again in the future. In the meantime, we would be more than happy to arrange for a replacement or refund for the damaged product. Kindly let us know your preference, and we will expedite the process for you.

Once again, we apologize for this inconvenience and thank you for your understanding and patience. Please do not hesitate to contact us if you have any further questions or concerns.

Sincerely,
Anita Pawar
Sales manager
Amazon
4526325842

2. Write a Apology letter for delay in Supply of garments.

Rahul Sharma
Sales Manager
ABC Textiles Pvt. Ltd.
123, Textile Park, Phase 2
New Delhi, Uttar Pradesh
PIN Code, 251001
rahulsharma@abctextiles.com
9876543210

Date: 01-Jan-2025

To,
Priya Verma
House 5, Street 8
Faridabad, New Delhi

Subject: Apology for Delay in Supply of Garments

Dear Priya Verma

I hope this message finds you well. I am writing to sincerely apologize for the delay in the delivery of the garments you ordered from us. We understand the inconvenience this has caused, and we take full responsibility for the delay in fulfilling your order.

Due to unforeseen circumstances, there were delays in our production and supply chain processes. We have been working diligently to resolve the issue, and we are committed to ensuring that such delays do not occur in the future.

Please rest assured that we are doing everything we can to expedite the shipment of your order. We are making all necessary arrangements to ensure that the garments reach you as soon as possible, and we expect them to arrive by 03-Jan-2025.

As a gesture of goodwill, we would like to offer you a free shipping, on your next order.

We greatly appreciate your patience and understanding in this matter. If you have any further concerns or require any assistance, please do not hesitate to contact us. We value your business and are committed to providing you with the best possible service.

Once again, we apologize for any inconvenience this may have caused and thank you for your continued trust in us.

Yours sincerely,
Rahul Sharma
Sales Manager
ABC Textiles Pvt. Ltd.
123, Textile Park, Phase 2
New Delhi, Uttar Pradesh

3. Write a Apology mail format for missing to mark Attendance.

Subject: Apology for Missing Attendance

Dear Ravi Kumar

I hope this email finds you well. I would like to sincerely apologize for missing my attendance on 02-Jan-2025 due to Family function. I understand the importance of maintaining accurate attendance records and deeply regret any inconvenience this may have caused.

Please let me know if any additional steps are required from my side to correct this oversight. Moving forward, I will ensure to be more mindful and avoid such mistakes.

Thank you for your understanding.

Best regards,
Ravi Kumar
Software Developer
IT Support

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